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Understanding Risk Calibration and How NBFCs Use It for Smarter Lending

Risk calibration refers to the process of measuring, adjusting, and managing the level of credit risk an institution is willing to take while issuing loans. It’s a critical component in lending that ensures a healthy balance between business growth and loan security. By accurately identifying the risk profile of a borrower, lenders can make informed decisions about loan approval, interest rates, loan size, and repayment terms.

The term might sound complex, but in essence, it’s about matching the right loan to the right borrower, at the right terms—based on data, behavior, and other predictive factors. With the rise of digital lending, risk calibration has moved beyond traditional paperwork and scoring models. Today, it involves advanced analytics, real-time data, and digital infrastructure to make faster and more accurate lending decisions.

Why Risk Calibration Matters in Lending

Without proper risk calibration, lenders either take on too much risk or lose out on good customers by being overly cautious. For NBFCs and banks, the cost of misjudging risk can be high—either through defaults or missed opportunities. On the flip side, accurate calibration means:

  • Lending is done responsibly

  • Interest rates reflect the borrower's real risk

  • Businesses with potential are not excluded due to rigid rules

  • Loan portfolios are more stable and profitable

With India’s fast-growing digital economy and financial infrastructure, lenders now have access to new data sources such as GST filings, account aggregators, banking history, and credit bureau scores. These help build a 360-degree view of borrowers, especially those without formal documentation.

Poonawalla Fincorp

How Digital Infrastructure Is Helping Risk Calibration

India’s public digital infrastructure, including platforms like Aadhaar, GSTN, Account Aggregators, and Credit Bureaus, is allowing lenders to access verified, real-time data. This shift is critical in improving how risk is assessed.

Now, risk calibration doesn’t rely only on a customer’s income proof or ITRs. It includes:

  • Cash flow analysis through GST records

  • Financial behavior via bank statements from Account Aggregators

  • Repayment patterns from Credit Bureau reports

  • Industry and location-specific risk profiling

This allows for more nuanced decisions, especially in sectors like MSMEs, which often struggle to secure traditional loans due to lack of formal documentation.

Use of Risk Calibration by Poonawalla Fincorp

Poonawalla Fincorp is one of the leading NBFCs actively using a risk-first model in its lending strategy. The launch of its Business Loan 24/7 showcases this approach in action. Instead of just looking at credit scores or historical income, the loan model evaluates borrowers using integrated data sources—GST records, account aggregators, and credit bureau reports—processed through advanced risk analytics.

This ensures MSMEs receive loans based on real financial behavior, not just traditional documentation. The company’s CEO, Mr. Arvind Kapil, highlighted that their assumptions for risk calibration are backed by India’s digital ecosystem, allowing them to grow their portfolio sensibly and sustainably.

By embedding technology into their loan evaluation process, Poonawalla Fincorp is minimizing defaults while maximizing outreach. This is especially useful when targeting sectors like retail, trade, and manufacturing across Tier 2 and Tier 3 cities.

Also Read: Poonawalla Fincorp Introduces 24/7 Digital Business Loans for MSMEs

How Other NBFCs Are Using Risk Calibration

Clix Capital

Another NBFC leveraging risk calibration is Clix Capital. The company uses artificial intelligence and machine learning models to analyze borrower profiles. Their lending platform includes digital verification and behavior-based scoring, especially useful for evaluating first-time borrowers or those without a traditional credit footprint.

Clix Capital tailors its lending products based on real-time data analysis and predictive models. This not only makes loan disbursal faster but also ensures responsible risk-taking, especially in consumer loans and small business segments.

Lendingkart

Lendingkart is another example of a new-age NBFC focusing on small business loans with smart risk calibration models. Their digital platform uses over 5,000 data points for each borrower—including mobile phone usage, utility payments, and e-commerce activity.

Their decision engine assesses potential risks in minutes and offers same-day approvals. This system allows Lendingkart to extend credit to businesses in smaller towns that might otherwise be overlooked by traditional lenders.

Real-World Benefits of Calibrated Risk Models

When done correctly, risk calibration allows NBFCs to:

  • Expand into underserved markets with confidence

  • Reduce non-performing assets (NPAs)

  • Improve customer experience with faster approvals

  • Offer customized interest rates and loan tenures

  • Operate at scale without compromising on quality

This approach is particularly important in MSME lending, where data availability is limited, and credit needs are urgent. Using calibrated models also ensures that credit is allocated to growth-ready businesses, enabling them to scale sustainably.


Also Read: Poonawalla Fincorp Introduces 24/7 Digital Business Loans with Risk-Calibrated Approval for MSMEs

Not Just Tech—But Sensible Growth

While data and algorithms form the backbone of risk calibration, human oversight remains essential. Lenders need to keep monitoring patterns and tweaking models as the market evolves. Factors such as economic shifts, regulatory updates, and industry-specific risks must be built into the model.

NBFCs like Poonawalla Fincorp, Lendingkart, and Clix Capital are leading this shift—not by taking blind risks, but by applying smart, real-time intelligence to their decisions.

Also Read: Empowering MSMEs with Business Loan 24/7 from Poonawalla Fincorp Limited


Conclusion

Risk calibration is no longer just a behind-the-scenes process. It’s a strategic advantage for NBFCs in today’s digital lending world. By integrating data, technology, and thoughtful decision-making, lenders can provide accessible, fair, and timely credit to those who need it most.

For NBFCs such as Poonawalla Fincorp, Clix Capital, and Lendingkart, calibrated risk models help strike the right balance between growth and caution. This means better business, more inclusive credit, and a stronger financial system for India.


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